Go-Care

Introducing Go-Care – the ultimate hardware support and continuity plan for your rentals and device-as-a-service needs. Backed by over 20 years of experience serving world-leading clients, our synchronous hardware service is the most comprehensive solution available, and it's only offered at Go Rentals 



Hardware Support

Our help desk provides comprehensive hardware support during your rental. If an issue cannot be resolved, a replacement unit will be dispatched to you. 

Loss & Damage Cover

With Go-Care your equipment is protected against theft and damage. A simplified claim process means you only pay an agreed fee and you get up and running quickly. 

Logistics

Swift delivery and collection of your rental devices, including swap-outs of faulty equipment.  Our comprehensive logistics  solutions simplifies your hardware management. From device packaging, to end user deliver co-ordination, our expert teams handle all the time consuming tasks. 

Disaster Recovery

No more waiting on insurance claims, while your staff sit idle. Get your replacement units immediately, configured and delivered anywhere. 

Latest Software

You no longer need to be tied into an operating system version. With Go-Care you can upgrade for free, plus choose from a range of add-ons. 

Asset Solutions

Every asset is tagged, and our systems track it's complete lifecycle, making asset management a breeze - and simplifying support, billing reconciliations and returns. 

Self-service Portal

Our world-leading tech allows your IT and admin team to manage every aspect of your assets from order to return, simplifying management and billing for your accounts and IT department. 

Config Services

Our configuration centres allow for rapid deployment, dispatch, data sanitization and refresh of your devices, all included in the cost. This means your employees can receive devices ready to work!  

AI Support

Coming Soon: Our newly integrated AI tools help proactively identify hardware faults before they become a problem, and suggest remedies or schedule a replacement to maximise your uptime. 

 

FAQ

Need clarification?

What is Short Term Rentals?

With our short-term technology rentals, you can rent for as short as 1 day, for that project, event or even an exam. 

What is Long Term-Rentals?

Long- Term rentals is typically 24 or  36 months. 

How is Long Term Rentals different from Device-as-a-Service?

Long-Term Rentals and DaaS are both rental solutions that offer businesses access to devices without the need for upfront capital investments. However, DaaS is a more comprehensive rental solution that includes a larger range of services all bundled into the monthly price per unit. This includes device procurement, management, support, maintenance, and upgrades, aimed at taking the hassle and cost of owning computers off businesses. On the other hand, Long-Term Rentals is simply a rental for a fixed period, with a more limited range of included services. Long-Term Rentals is best suited for businesses that need devices for a specific long term period, while DaaS is ideal for businesses that require devices on a more ongoing basis and want a hassle-free end-user hardware environment. 

 

Go Rentals™

15 Cochranes Road
Moorabbin, VIC, 3189 

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